Frequently Asked Questions

Applying at The Townes at Fountain Park is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.

​Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with a decision and any next steps.

To complete your application you will need:
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- 2 previous months of paystubs, and 2 previous months of full bank statements for each applicant of the age of 18.
- Application fee per applicant.

Applicants must have a combined household income of at least 3 times the monthly rent. For example, for a $2,150 apartment, a minimum income of $6,450 per month is required.

- 2 full months of most recent pay stubs
- Most recent 2026 tax returns (self-employed)
- Official offer letter on employer letterhead
​- Bank statements from the last 2 months

If one applicant is approved and another is not, the approved applicant may qualify individually if they meet income requirements on their own. Please contact our leasing office to discuss your options.

No, we do not offer short-term leases. Contact our leasing office for current availability and pricing.

We offer flexible lease terms ranging from 12 to 15 months. Current available terms include 12, 13, 14, and 15 months. Contact our leasing office for pricing by term length.

​We offer discounts or incentives for employees of: Healthcare (Mission, Advent, Pardee) Workers, Utility Workers, Biltmore Employees, Government Employees, Thermo Fisher Employees, First Responders, and Military Veterans.

​A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.

​On move-in day, you will meet our team to pick up keys, complete a home condition checklist, and review community guidelines. All move-in costs must be paid in full before keys are released. Return your inspection form within 48 hours.

​Before moving out, please return all keys and garage remotes, and ensure the home and yard are in original condition. Deposit processed within 30 days - per state law.

Yes, a security deposit is required at The Townes at Fountain Park. Please contact the leasing office for more information on the deposit.

Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or additional applicable cleaning fees. Refunds are processed within 30 days of move-out per applicable state law. ​

Yes. All residents must maintain renter's insurance with a minimum liability coverage of $300,00. Proof of coverage must be provided prior to or at move-in. We also offer coverage through Foxen.

We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Self-Guided Tour: Explore at your own pace during leasing hours.

Tours are available during leasing office hours:
- Monday-Friday: 10:00am - 6:00pm
- Saturday: Closed
- Sunday: Closed
​Walk-ins welcome; we recommend scheduling in advance at 828-463-4017

The Townes at Fountain Park offers 3 and 4-bedroom townhomes ranging from approximately 1375 to 1554 sq ft. Visit our floorplans page to explore all layouts.

We will do our best to show you your specific unit. If the unit you are interested in is not ready for your tour, we will ensure your unit will be freshly cleaned and move-in ready. ​

​Our end units with more windows, will be the homes that maximize natural light. Ask our leasing team for the sunniest options!

Altamont | 3 Bed • 2.5 Bath
The Altamont features an open-concept floor plan designed for comfortable everyday living. It offers a spacious primary bedroom, with two smaller secondary bedrooms. The kitchen includes a convenient island, and the washer and dryer are located on the second level for easy access.
Clement | 3 Bed • 2.5 Bath
The Clement offers a split-level entertainment floor plan with a little more separation between living spaces. It features a larger primary bedroom and a generously sized secondary bedroom, along with a smaller third room that works wonderfully as a home office or flex space. The washer and dryer are located on the lower level.
Mitchell | 4 Bed • 2.5 Bath
​The Mitchell offers the same open-concept feel as the Altamont, with the added benefit of a fourth bedroom. The additional bedroom is located on the second level, making the Mitchell a great option for those looking for a little more space and flexibility.

​Our apartments feature 9-foot ceilings throughout.

​No. Our homes do not include a flex space.

Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in like-new condition. Please complete your move-in inspection within 48 hours. ​

Absolutely! We will note your preferences -- corner lot, cul-de-sac, specific street, or larger yard, etc. Our team will do their best to match you. ​

Availability changes quickly! We recommend submitting your application to place a hold as soon as possible. Contact our leasing office for current availability.

Our leasing team will present you with comparable alternatives matching your preferences for size, view, etc. ​

We will notify you approximately 90 days before your lease expiration with renewal options. To renew, simply sign your renewal agreement online or contact the leasing office.

Rent can be paid securely through our Resident Portal online using debit, credit, Flex, or ACH bank transfer. Payments may also be made through Money Gram.

Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 5th.

In addition to monthly rent, residents are responsible for utilities (billed based on usage), smart fee, and pet fees/rent.

Early termination is possible with 60 days written notice. An early termination fee will apply. Please review your lease or contact our office.

We recommend setting up utilities at least 1 week before move-in:
- Electricity: Duke Energy
- Water/Sewer: City of Asheville Water
- Gas: N/A
- Trash: FCC Environmental
​- Internet: AT&T or Spectrum

​Yes. The Townes at Fountain Park is wired for high-speed internet.

Internet service is available through AT&T or Spectrum. Contact your preferred provider to set up service.

No. Complimentary Wi-Fi is not available in our community. ​

​Electricity is provided by Duke. Contact them at (800) 777-9898 or https://www.duke-energy.com/home. We recommend doing this at least 1 week before move-in.

​Yes! Our professional maintenance team is available to assist. Standard maintenance Monday-Friday; emergency maintenance 24/7.

Submit requests through your Resident Portal. For emergencies, call 828-463-4017 immediately and follow the prompts.

​Standard requests are typically completed within 1-3 business days. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.

​We do not offer furnished apartments, but our team can recommend local furniture rental services.

Yes. All homes include a full-size Whirlpool washer and dryer. ​

All homes at The Townes at Fountain Park include:
- Stainless steel refrigerator, range, dishwasher, microwave.
- Granite countertops.
- Wood-style plank flooring in living entire home.
- Whirlpool washer + dryer, ADT security system, keyless entry.
​- Private driveways, 1 car garage.

Yes. All units include a private patio. ​

Yes. Grills are permitted. Grills must be 10 feet away from the dwelling. ​

​No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.

​Yes. Any colors must be returned to original at move-out, or a repainting fee will apply.

​Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit.

The Townes at Fountain Park includes/offers:
- Smart thermostat
- Keyless entry/smart locks
- ADT security system
- Ring Doorbell Camera

Submit a maintenance request through the Resident Portal as soon as possible. Our team will address it within 1-3 business days. For urgent issues (water leak, HVAC failure), call 828-463-4017 and follow the prompts immediately.

The Townes at Fountain Park is a neighborhood-style community with amenities including:
- Dog Park
- Additional Parking Spaces
​- Attached 1 Car Garage

​Yes! The Townes at Fountain Park features a dog park, and a community green space available for all residents.

​Each home includes an attached 1-car garage and private driveway. Additional guest/overflow parking is available in our dedicated guest parking areas.

​Parking is private to each home via your dedicated driveway and garage. Your home's parking is exclusively yours -- no separate reserved parking program. Additional parking passes can be purchased for a monthly cost.

​Each home includes a 1-car garage and driveway, accommodating up to 3 vehicles. Additional street parking is available first-come throughout the community. Motorcycles are subject to vehicle count limits.

​Recycling is collected curbside, biweekly on Tuesdays / via your own bins. Please follow posted guidelines.

Trash is collected curbside every Tuesday. Bins should be placed at the curb and returned to your property after pickup. ​

​Packages are delivered directly to your front door / covered porch / door-side package box.

​Your attached garage is the ideal place to store bicycles securely.

​Yes. Quiet hours are 11:00 PM to7:00 AM daily. We ask all residents to be respectful of neighbors.

You will have full access to all amenities beginning on your move-in date. ​

We welcome pets:
- Max pets: 3 per home
- One-time pet fee per pet
- Monthly pet rent per pet
- Breed restrictions: Contact Us
- Yard responsibility: Residents must maintain a clean yard, including prompt pet waste removal.

​Yes! Guests may use your driveway or the designated guest parking area with a guest parking pass from the Office. Please be mindful of neighbors and avoid blocking driveways or fire lanes.

​Yes! We welcome pets at The Townes at Fountain Park. We allow up to 3 pets per home. Breed and weight restrictions may apply -- see our full pet policy.

Guests are welcome to stay for up to 14 consecutive days without prior approval. Extended stays require written approval. Long-term guests may need to apply as an additional occupant. ​

The Townes at Fountain Park is nestled in Bent Creek in Asheville North Carolina, offering the feel of a quiet residential neighborhood with easy access to major highways (40 & 26) and Brevard Rd. ​

Yes! Nearby grocery options:
- Ingles -- 2.4 miles
​- WNC Farmers Market 1.2 miles

Nearby dining options include:
- Stone Ridge Tavern -- American -- 2.7 miles
- Galactic Pizza -- Pizza -- 2.2 miles
​- Apollo Flame Bistro-- Greek -- 2.2 miles

Nearby coffee options:
- Raz Coffee -- 2 miles
- Ascend Coffee -- 1.2 miles
​- Starbucks -- 2.4 miles

Highlights near The Townes at Fountain Park include:
- Tanger Outlet Mall -- 2.8 miles
- NC Arboretum -- 4 miles
​- River Arts District -- 4.5 miles

The commute from The Townes at Fountain Park to Downtown Asheville:
​- By car: approximately 13 minutes via 240.

The Townes at Fountain Park is served by Buncombe County School District:
- Elementary: Sand Hill Venable, Enka Elementary School, or IC Imagine
- Middle: Enka Intermediate/Enka Middle, or IC Imagine
- High School: Enka High School, or IC Imagine
​For more options visit GreatSchools.org or contact Buncombe County School District directly.